Managers Don’t Know What Their People Are Doing. Powerful Observation Techniques to Better Coach Your Team to Excel
Jul 20, 2009 Executive Coaching, How to Manage Your Team, Sales Management, coaching for managers, management tips, training for managers
Do you know what your people are doing in the field? Really? Are you sure? In my experience, unless managers are in the field observing and listening to what their people are doing, they have no clue. Sure, you can guess and hypothesize as to why, for example, some of the salespeople on your team aren’t making quota or selling more. But when managers finally take the time to observe their people in the trenches, the real truth is (sometimes painfully) apparent.
Granted, managers are often left in a state of shock when they see what their salespeople are and are not doing and saying when meeting with and presenting to their prospects and customers.
However, the upside is, Read the rest of this entry »
Tags: coaching tips, Executive Coaching, leadership articles, management tips, management training, observation, performance reviews, Sales Coaching, training for managers
RSS
